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Tenant rights and legal aid
Tenants (or renters) in Denmark are protected by the Danish rental act. If you have been scammed or face problems with your landlord, you can seek help from the following organisations:
1. Tenants' Organisation (Lejernes Landsorganisation)
The largest tenants’ organisation in Denmark is Lejernes Landsorganisation (LLO). It provides legal counselling in housing and rent matters for its members for a fee.
2. Copenhagen Legal Aid (Retshjælp)
If you need free legal aid with contracts or other issues on renting a home, you can contact Copenhagen Legal Aid (Retshjælp in Danish). You need to fulfil certain conditions to receive free legal aid:
- Your personal income must not exceed DKK 329,000 (2019) a year before tax if you are single
- If you are married or living with a partner, your joint income must not exceed DKK 418,000 (2019) a year before tax.
3. Rent Control Board (Huslejenævn)
The Rent Control Board (Huslejenævn in Danish) settles disputes between landlords and tenants. Landlords and tenants pay a fee to bring a case to the rent control board.
Examples of cases that can be settled by the rent control board:
- Level of rent or rent increase
- Utility bills such as water and heating
- Issues related to repayment of housing deposit
4. Rent guide
If you think that you are paying too much in rent, you can use Rent Guide to check if your rent is too high. If you wish to seek compensation from your landlord or housing administration, you can also let them handle your case with the local housing board. You are only required to pay if the case is won.