Changing your doctor

This is how you change your general practioner (GP)

1. Log on to the online self-service solution with your MitID
2. Search for a new general practitioner or choose the GP you would like (the list only shows GPs that are available to choose)
3. Pay the fee − changing your doctor costs DKK 40 (2025).

Log in with MitID and change your general practitioner

If you don’t have a MitID, book an appointment with Citizen Service to let us help you.

Book an appointment with Citizen Service

You can freely choose a general practitioner (GP) who is taking new patients, also if the GP is located outside the City of Copenhagen area.

The change will be registered straight away.

Your new health insurance card will arrive in the post within three weeks. Remember to put your name on your letter box. Otherwise PostNord may not deliver the health card to you.

You can also use the app 'Sundhedskortet' to see your card.

Read more about the Sundhedskort-app

You can register with a general practitioner (GP) who is not taking new patients if you meet at least one of these criteria:

• Your spouse, cohabitant partner, or someone else in your household is registered with the GP
• You are turning 15 and the doctor you want is the GP of at least one of your parents
• You are changing from health group 2 to 1 and the GP is the last doctor you were registered with in group 1
• Less than two GPs are taking new patients within five kilometres of where you live. The GP who is not taking new patients must accept your choice
• You would like to register with a GP who is not taking new patients and is located more than five kilometres from your home, and the GP is accepting your choice.

To change your general practitioner (GP), log in to the online self-service with your MitID.

Log in with MitID and change your general practitioner

If you do not have a MitID, book an appointment with Citizen Service to let us help you.

Book an appointment with Citizen Service

If your GP is moving

If your GP is moving, you can choose a new GP without a fee within the period stated in a letter from the Capital Region of Denmark (Region Hovedstaden). If you do not, you will keep your current doctor at the new address. You will automatically receive a new health insurance card (yellow health card) with either the new address or the new doctor.

If your GP is closing

If your GP is closing, you can choose a new GP without a fee within the period stated in a letter from the Capital Region of Denmark (Region Hovedstaden). If you do not, the municipality will assign you a new doctor. You will then receive a new health insurance card (yellow health card).

If your GP is transferring their medical practice

If your GP is transferring the medical practice, you will automatically be assigned the GP who takes over the practice and will receive a new health insurance card (yellow health card). If you are unhappy with the new doctor, you can choose a different GP without a fee within the period stated in a letter from the Capital Region of Denmark (Region Hovedstaden).

If you want to choose another doctor, you must contact Citizen Service to request a free change of doctor. In this case, it is not possible to change GP digitally via the self-service solution.

How to choose a new doctor

If you want to change GP:

• Log in with MitID in the self-service solution
• Choose 'praksisændringer' as reason for the change of doctor

If you can't choose 'praksisændringer' or you are asked to pay you must contact Citizen Service. 

Log in with MitID and change your general practitioner

If you do not have MitID

If you do not have MitID, book an appointment at Citizen Service to let us help you.

Book an appointmen at Citizen Service

If your general practitioner (GP) no longer wants you as a patient, your GP must notify the Capital Region of Denmark (Region Hovedstaden) in writing that they no longer wish to have you as a patient in order for you to choose a new GP without a fee. Once the case has been processed, you will receive a letter from the Capital Region of Denmark stating that you can choose a new GP within a week.

If you choose a new GP before receiving the decision from the Capital Region of Denmark, you must pay for it.

You can always keep your general practioner (GP) when you are moving, also if your GP is not taking new patients or is located far from your new address.

If less than two GPs are available within five kilometres of your new address, you can apply to register with a general practitioner who is not taking new patients. The doctor must accept your choice.

If you would like a GP located more than five kilometres from your home who is not taking new patients, you can apply to register with that GP. The doctor must accept your choice.

You can freely choose a general practioner who is taking new patients. Also when that doctor is not located in the City of Copenhagen.

Changing your doctor when you are moving is free of charge.

Report a change of address and choose a general practitioner (GP)

The fee for changing your general practitioner (GP) is normally DKK 40 (2025).

In the following situations it is free of charge:

• If you choose a new GP when reporting a change of address
• If your general practitioner is closing their medical practice
• For children younger than 15 since usually they automatically get their mother’s GP
• When you turn 15. Changing your GP is free of charge in the month you turn 15 and in the month following. You will need a MitID to change your doctor
• If as parents you have joint custody and live together at the same address, but each have your own general practitioner (GP), you can decide which of your GPs you want your child to be registered with.

Your new health insurance card will be delivered by post within three weeks of changing your GP.

PostNord may only deliver the health card if your name is on the letter box. If you have ordered a health insurance card for your child, the child’s name must also be on the letter box.

You can also use the app 'Sundhedskortet' to see your card.

Read more about the Sundhedskort-app

Your new health insurance card will usually arrive in the post within three weeks of ordering it. If you haven’t received your card, it may be because your name is not on your letter box in which case PostNord is not permitted to deliver it. If that is the case, you will receive a letter from the Civil Registration Office (Folkeregistret) telling you how to get your card. If more than four weeks have passed without hearing from us, you are welcome to call us at 33 66 33 66.

You can also use the app 'Sundhedskortet' to see your card.

Read more about the Sundhedskort-app