Coronavirus

Please note that due to coronavirus, some services are temporarily changed or open under restrictions.

Health and care

Read about how the situation is affecting the health and care services in the City of Copenhagen.

Last updated the 19th January at 09:10

Answers about changes in health and care

Currently the general guidelines related to visits to nursing homes and temporary 24-hour stays are as follows:

As a resident you may choose three people close to you who can visit you in your home.
You can have two of the three people visiting you at the same time in your home or in an indoor room designated for visits.
All other visits must take place outdoors.
Visits in critical situations are still allowed.

In case of a COVID-19 outbreak

Please notice that if COVID-19 has been found at the nursing home or the temporary 24-hour stay, visits may be restricted further or shut down. It is the Danish Patient Safety Authority who evaluates the situation in case infection has been detected and who decides if further restrictions are necessary.

Check and see if the individual nursing home or temporary 24-hour stay has any further visitation restrictions (in Danish).

You can also contact your family member's nursing home or temporary 24-hour care service if you have questions pertatining to visitation.

Find contact information for nursing homes (in Danish).

Contact Neurorehabilitation – Cph (in Danish).

Contact the Center for Rehabilitation and Emergency Care (in Danish).

We are almost back to normal operation.
However, dining offers are still on hold.

Turkøb is on hold

It is the Danish Health Authority's recommendation that trips to the grocery store is conducted by only one person. Turkøb will therefore be on hold from January 15th 2021.

You will instead be offered the grocery shopping scheme.

Activity centres for citizens 65+ are open. Almost all members are back in a tailored activity offer, which adheres to the guidlines concerning the minimization of the spread of infection.

For every citizen in activity offers, including activity offers for citizens with dementia and activity offers after §104 of Serviceloven (at activity centre Midtpunktet at Sølund), we will continue to determine whether there is a need for further follow up, e.g. in the form of home care.

Citizens in assisted living should still not come to the activity centres on a principal of caution due the risk of infection. Instead these citizens are included in the activity offers at their assisted living place.

If you are used to dining at the activity centres you will be offered a meal service in their own home on a basis of need.

The Dentalcare Services for Children and Adolescents is undergoing a gradual reopening of the clinics.

Call the Dentalcare Contact Centre, if your child is in need of emergency dentalcare, on 35 30 39 60 or read more on sundmund.kk.dk.

Our preventative consultans are continuing to go on individual preventative home visits.
However, the following groups are prioritized:

Widows/Widowers
Citizens whose spouse has recently moved to a nursing home
Elders who suffer from loneliness or depression

Larger social gatherings will not be held.

The rehabilitation centres and neurorehabilitation – CPH are open again for both group training and individual training.

We are still focused on reducing the risk of infection. We are therefore following the recommendation for distance, hygiene and use of protective equipment. This means, that you may experience that your rehabilitation process may be arranged differently from what you may have been expected. The therapists will, in corporation with you, arrange the course of treatment based on an individual professional assessment. The training and counselling will often be done over phone, video or alternatively other solutions for home training. If you are to participate in group training, this will often happen once a week, and will be conducted in smaller groups.

We again deliver, pick-up and repair assistive devices and perform house furnishing as usual.

When testing assistive devices at the Centre for Assistive Devices (Hjælpemiddelcenteret) we follow the Danish Health Authority’s guidelines for hygiene, use of assistive devices, distance etc.

The Centre for Assistive Devices’ (Hjælpemiddelcentret) exhibition and open house on Thursdays is temporarily closed.

We have developed a new online course for relatives, since we will not be offering courses with physical attendance this autumn.

Get an overview over our online courses for relatives here (in Danish).

We have developed a new online stop smoking course as a supplement to the pre-existing stop smoking courses.

Sign-up via Stoplinien 80 31 31 31 or sign-up at sundhed.kk.dk/rygestop

The preventive and health promoting offer are open, however many of them will take place over the phone or video consultations in Teams. Notice will be paid to the number of infected people – if this rises, then the activity will be adjusted.

Currently the centres are open for physical attendance for those citizens with appointments. Group activities will have fewer participants, greater distance and more outdoor training.

The centres are also following stricter hygiene requirements in terms of cleaning, protective equipment, transportation and interactions with citizens. From Thursday the 29th October 2020 face masks are required places where there is public access. This means, that you must wear face masks when you enter and leave the health clinic. You must bring face masks yourself. The requirement does not apply when you are participating in your activities at the health clinic.

Read more on the individual centres websites:

Changes have ben made regarding nursing offers due to COVID-19.

Nursing staff continues to visit every family with newborns and will follow them the first year through home visits or telephonic contact. Children over the age of 1 as well as school-aged children will only be seen when there is a special need.

The nursing staff will contact every family with more information on any upcoming visits or cancellations. You can always contact your nurse if you need counselling.

There will be some general guidelines for home visits to prevent infection with COVID-19. You nurse will inform you by telephone before any visit.

All group sessions, open houses and parent cafés are cancelled at the moment.

If you need counselling, you can contact your nurse.

We have opened up the health care clinics – but not the clinics as Dorthegården in Copenhagen NW and at Rosenborgcentret in Østerbro.

It is only possible to show up for an appointment.

Citizens in at-risk group will continue to receive health care offers in their homes.

From Thursday the 29th October 2020 face masks are required places where there is public access.

This means, that you must wear a face mask when entering and leaving Voksentandplejen.

You must bring face masks yourself.

We recommend that the clubs for elders follow the Danish Health Authority’s guidelines about the number of participants at gatherings, distance and hygiene.

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