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Citizen Service

The City of Copenhagen's main telephone line with the number 33 66 33 66 is open from 8am to 5pm on all weekdays.

Last updated 7h April at 13:45

We ask citizens who are in need of assistance to please call 33 66 33 66. Citizen Service can book a time for citizens if need be.

The Citizen Service Centre on Nyropsgade 7 is the only Citizen Service Centre that will stay open. Here it is possible to receive personal attendance by prior appointment in cases of emergency.

Citizens' service replies to emails as far as possible. Expect a long response time.