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Citizen Service

Copenhagen's Citizen Service is open again - remember to book an appointment.

Last updated 18th September at 14:50

In order to minimize the spread of COVID-19, we will only be able to see you, if you have booked an appointment in advance.

If you prefer, you can try to handle things yourself at

Dispensing of free face masks for certain citizens (does not require an appointment)

If you receive cash benefits, integration benefits or if you are socially vulnerable, you are eligible to receive free face masks at the citizen service. You may use the face masks in public transportation, and you can get 5- 10 masks dispensed at a time.

You do not need to make an appointment, you only need to come in and get the masks:

Brønshøj Library

Krabbesholmvej 3, 2700 Brønshøj
Open Monday and Wednesday 10am-4pm, Thursday 10am-5pm

Rentemestervej Library

Rentemestervej 76, 2400 København NV
Open Monday-Wednesday 10am-4pm, Thursday 10am-5pm, Friday 10am-2pm

Kulturstationen Vanløse

Jernbane Allé 38, 2720 Vanløse
Open Monday-Wednesday 10am-4pm, Thursday 10am-5pm, Saturday 10am-2pm

Sundby Library

Kvarterhuset, Jemtelandsgade 3, 2300 København S
Open moday-Wednesday 10am-4pm, Thursday 10am-5pm, Friday 10am-2pm

Øbro Jagtvej Library

Jagtvej 227, 2100 København Ø
Open Monday-Wednesday 10am-4pm, Thursday 10am-5pm

Citizen Service Indre By

Nyropsgade 7, 1602, København V
Open Monday 8am-5pm, Tuesday and Wednesday 10am-5pm, Thursday 10am-6pm, Friday 10am-3pm

Read more about face masks in the Ministry of Transport and Housing’s guide for passengers in public transportation (in Danish).

See how you use face masks correctly at the Danish Health Authority’s website.