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What do I do if I have rats?

If you see a rat indoors, you should immediately call 33 66 58 17. It will not cost you anything for us to come out and remove the rat.

If you need urgent assistance with rats indoors, at an institution or at a food business

On weekdays from 09.00 to 15.00 (Fridays 10.00 to 15.00), you can call the unit's service line on 33 66 58 17

You can also e-mail:

From 15.00 to 22.00, you can call the hotline on 33 66 25 85. The same applies at weekends and on public holidays from 08.00 to 22.00

if you see a rat outdoors

We will make every effort to come out as quickly as possible, but we have to prioritise the reports that we receive. If there is restricted access, let us know how we can access the area.

Fines for not reporting rats or for putting down poison

If you fail to report a rat sighting to the City of Copenhagen or if you put down poison yourself, you may be liable to pay a fine.