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When can I call my doctor?

Most doctors are open weekdays from 8 a.m. to 4 p.m.

However, some doctors have days when they are closed or days when they are open in the evening, so it is important to check the opening hours of your own doctor.

Telephone hours

Most doctors have telephone hours every morning between 8 a.m. and 9 a.m. Here you can call about urgent issues that require medical assessment. The rest of the day is available for you to talk to a nurse or a medical secretary and book appointments.

CPR number

You need to have your CPR number at hand when you call the doctor. The doctor or nurse uses the number to find your records and view your recent medical history.

If you don't have one, see How do I get a CPR number?

Online appointment booking

In some cases you can book appointments with your doctor online. This requires a special access code that you have to order from the doctor.

What does the doctor have time for in a consultation?

You should expect the doctor to be able to help you with just one problem per consultation. When you call and make the appointment, you will be asked to say what the problem is. You do not have to explain, but this may help the secretary to assess whether you need more appointments or perhaps a double appointment (twice the time).

Your doctor’s address

The address of your doctor is printed on your yellow Health Insurance Card.

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